Privacy Policy

Privacy Policy of Simply Hajj and Umrah Trading for the Travel Team Ltd

We at Simply Hajj and Umrah are dedicated to protecting your personal information and privacy when visiting our website or communicating with us electronically. Whilst offering our services, we may collect your personal information. This Privacy Policy explains how your personal data is treated by us after its collection.

What information is collected from you?

The information or data that we collect from our website and all our social media channels from time to time may be deemed sensitive under the Data Protection Act, 1998. It is collected in order to serve your needs or interests; and, while this is being done, it would be construed that we have your consent to collect the sensitive personal information that is being provided by you i.e., Personal identification information (name, email address, phone number, etc.) Date of birth, passport information, visa information, gender, membership card details of third-party travel suppliers such as but not limited to airlines and hotels.

We collect the following information from you:

Data that you provide when filling the forms on our website or social media channels for the purpose of registration, enquiry, purchase, or entering into a contest.

We collect data and process data when you:

When do we collect information from you?

What do we do with the information collected?

The information collected from you would be used for.

When we process your order, we may send your data to and also use the resulting information from credit reference agencies to prevent fraudulent purchases

Marketing

We would like to send you information about products and services of ours that we think you might like, as well as those of our partner brands

If you have agreed to receive marketing, you may always opt out /unsubscribe at a later date also If you no longer wish to be contacted for marketing purposes, you can email info@simplyhajjandumrah.co.uk

We may:

How do we store your data?

What can you do?

You can:

Any request take minimum one month to respond to you. If you would like to exercise any, please contact us at our email provided in the how to contacts us section,

External Links

While browsing the site, you may come across links, which would take you to other websites. Such websites do not operate under our policy and we strongly advise you to go through their Privacy Policy in order to understand their operating procedures before performing any action. The same applies to links that connect you to social media sites like Facebook, Twitter, and Instagram.

Changes to our Privacy Policy

Simply Hajj and Umrah reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Visits to Our Website from Outside the United Kingdom

If you visit or browse our website from any location outside the United Kingdom (UK), please be informed that your data may be stored in, transferred to or processed in the UK. Although we take all the required measures to guarantee the safety and protection of your data or information, there can be certain differences between the laws of the country from where you are accessing our website and that of the UK and other countries where your data may be transmitted to. By using our website from any location outside of the UK, you are implying that you fully understand these facts.

Monitoring

In order to improve our services and to train our staff in providing top-quality customer service, we may monitor and/or record – [1] your activities on our website, [2] your telephone calls; and/or [3] customer transactions. All such recordings shall remain in our possession and would solely be our property.

How to contact us?

You can send all your queries, suggestions, or feedbacks regarding the Privacy Policy of Simply Hajj and Umrah Holidays through any of the channel below: -

Email : info@simplyhajjandumrah.co.uk
Phone: +44 116 237 2575
Office Address: 35 Melton Road, Leicester, LE4 6PN, UK.

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